Complexity is the new reality of web and mobile applications with almost no new release going out without the addition of services and applications spread across many different companies. But the reality of this new interrelationship is still the same: If a third party internet outage or issue occurs,, your brand is the one that [...]

  The saying “if it doesn’t exist on the Internet, it doesn’t exist“1 is reigning truer every day. Nowadays, it is hard to imagine most businesses without an e-commerce platform, let alone without a web presence at all. Since e-commerce is becoming the new standard, e-commerce performance needs to be at its best. In this [...]

With our new service platform and the convergence of dynaTrace PurePath Technology with the Gomez Performance Network, we are proud to offer an APMaaS solution that sets a higher bar for complete user experience management, with end-to-end monitoring technologies that include real-user, synthetic, third-party service monitoring, and business impact analysis. To showcase the capabilities we [...]

Adding more memory to your JVMs (Java Virtual Machines) might be a temporary solution to fixing memory leaks in Java applications, but it for sure won’t fix the root cause of the issue. Instead of crashing once per day it may just crash every other day. “Preventive” restarts are also just another desperate measure to [...]

A question that every online application provider will face eventually is: does my application scale? Can I add an extra 100 users and still ensure the same user experience? If the application architecture is properly designed the easiest way is to put additional server behind load balancer to handle more traffic. In this article we [...]

Over the last couple of months I have been talking to more and more customers who are either bringing their Hadoop clusters into production or that have already done so and are now getting serious about operations. This leads to some interesting discussions about how to monitor Hadoop properly and one thing pops up quite often: Do [...]

I started in the web performance industry – well before Application Performance Management (APM) existed – during a time when external, single page measurement ruled the land. In an ecosystem where no other solutions existed, it was the top of the data chain to support the rapidly evolving world of web applications. This was an [...]

We have been blogging about the same problems and problem patterns we see while working with our customers over the past few of years. There have always been the classic application performance landmines in the areas of inefficient database access, misconfigured frameworks, excessive memory usage, bloated web pages and not following common web performance best [...]

When we set up our application performance monitoring tool to correctly notify us about unexpected performance degradation, we often know about problems before our users start making calls to support (see our previous post on proactive APM). But what happens when we actually learn about a major performance outage? Psychologists identified two ways people falter [...]

Two or three times a year, Bon-Ton Stores products are featured on Jill’s “Steals and Deals” segment on the Today Show. The products are promoted with huge discounts. As soon as the segment first airs on the East Coast, the “Steals and Deals” site displays the featured products, with links to Bon-Ton’s site, usually directly [...]