“We expect that the revenue made via our mobile apps will cross the 50% mark within this year!” Most of our eCommerce customers are starting to say this to us. These customers have driven their businesses to the web and have successfully applied Real User Monitoring (RUM) for web. They have found and fixed many [...]
Our client TescaraHats (…) used APM tool to fix a number of e-commerce application performance and usability issues we presented in this mini-series. But there was still a missing link that would ensure TescaraHats increased sales. I guess you thought we forgot about the conversion rate? Nope, here is how an application performance management (APM) tool can tell you why it is so low.
For a while now I have been writing about how to analyze and optimize Hadoop jobs beyond just tweaking MapReduce options. The other day I took a look at some of our Outage Analyzer Hadoop jobs and put words into action. A simple analysis of the Outage Analyzer jobs with Compuware APM 5.5 identified three [...]
Our client TescaraHats (name changed for commercial reasons), a European market leader in manufacturing customized hats, setup an e-commerce site in hopes to increase its market share and boost its sales. This did not happen. (…) In this episode we will see what happens when your customers come to your e-commerce site.
Triggered by current expected load projections for our community portal, our Apps Team was tasked to run a stress on our production system to verify whether we can handle 10 times the load we currently experience on our existing infrastructure. In order to have the least impact in the event the site crumbled under the [...]
In our previous post where we showed how we hooked up our blog’s WordPress application with the new Compuware APMaaS offering. Since WordPress is a PHP application we use PurePath for PHP to monitor it. We highlighted that we got an alert about a response time violation on some of our blog posts – which [...]
This is the third episode of the mini-series on e-commerce performance management. Our client TescaraHats (name changed for commercial reasons), a European market leader in manufacturing customized hats, did not achieve the expected sales increase with its new e-commerce site. It offered its customers the ability to customize and order hats online instead of visiting its brick and mortar locations, but customers seemed disinterested. TescaraHats learned quickly that there is much more to an e-commerce platform than simply putting an e-commerce service online.
In previous posts we showed that increasing page rank is not the only way to boost sales and that checking and improving backend performance of your e-commerce is also critical. In this episode we show why it you should not keep network load and HTTP errors in check.
We are happy to announce the availability of Compuware AJAX Edition 4.1. This version adds support for Firefox 19 and Firefox 20 as well as support for IE10 on Windows 7. The team also fixed some smaller stability issues users reported with Firefox. You can also check out the Release Notes for a more detailed [...]
In the previous post we presented problems encountered by our client TescaraHats (name changed for commercial reasons), a European market leader in manufacturing customized hats. (…) We argued that while improving search engine ranking is important, you should never forget about the performance and usability in an e-commerce application. In this episode of our e-commerce performance series, we will analyze the impact that the backend performance has on your online sales.
Complexity is the new reality of web and mobile applications with almost no new release going out without the addition of services and applications spread across many different companies. But the reality of this new interrelationship is still the same: If a third party internet outage or issue occurs,, your brand is the one that [...]